Protecting People
We take our responsibility very seriously to protect our clients' people. We understand the significant obligation that employers have with their duty of care to their teams, and we know that it's something that has to be addressed.
Over the years, we have taken a leading role in the fire suppression industry, lobbying the industry for change and responding to multiple consultations. Our customers often look to us for changes in regulations and industry news, and this accords with our long-term view of training, development and succession planning for our own team.
Our long-term approach
We develop our people throughout their careers across our group. Not only does this create a more motivated, focused and committed team, but also enhances customer relationships, reflected in our Net Promoter Score of over 80% - proof that doing the right thing is good for the business.
It requires a progressive view of people, representing every aspect of the communities around us. Our apprenticeship programme supports individuals at the start of their careers and helps develop future industry leaders.
Finally, it involves stretching our work environment beyond the normal daily routine to take our entire team out into the beautiful hills of northwest England for a day of racing, trekking or even just socialising with work colleagues who have become friends after many years working together.
Meet the team
Claire Owens
Group Chief Executive Officer
Colin Christie
People Director
Steven Nanda
Executive Director
Louise Plant
Business Development and Marketing Director
Mark Thewlis
Operations Director
Richard Bradley
Commercial and Procurement Director
Robert Brennan
Technical Director
Dave Jones
Sales Director
Dave Parry
Managing Director
Jesse Holgate
Finance Director
Robert Pugh
Project Director
Tim Adams
Operations Director
